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ITouch Relief Frequently Asked Questions

ITouch Relief specializes in advanced medical devices utilizing TENS (Transcutaneous Electrical Nerve Stimulation) and EMS (Electrical Muscle Stimulation) technologies to provide effective pain management and muscle rehabilitation.

ENS technology delivers low-voltage electrical impulses through the skin to stimulate sensory nerves. This process helps to block pain signals from reaching the brain and promotes the release of endorphins, the body’s natural analgesics.

Pain Management: Effective for managing chronic and acute pain conditions.
Muscle Rehabilitation: Aids in muscle recovery and reduces post-exercise soreness.
Non-Pharmacological: Provides a drug-free alternative for pain relief.
Portable Therapy: Convenient for use in clinical settings or at home.

Our devices are suitable for adults experiencing pain or muscle discomfort. Patients with conditions such as arthritis, fibromyalgia, and sports injuries may find relief. However, individuals with pacemakers, epilepsy, or other specific medical conditions should consult a healthcare professional before use.

Attach the electrode pads to the targeted area, select the appropriate mode and intensity, and follow the prescribed treatment duration. Detailed usage instructions are included with each device.

ITouch Relief devices are generally safe with minimal side effects. Some users may experience mild skin irritation at the electrode site, which can be mitigated by adjusting pad placement or using hypoallergenic gel.

For optimal results, use the device for 20-30 minutes per session, up to three times daily, based on your pain management needs and comfort level.

Yes, our devices can complement other treatments such as physical therapy, medication, and exercise. Always consult with your healthcare provider to ensure compatibility with your overall treatment plan.

Clean the electrode pads with a damp cloth and store them in a cool, dry place. Replace the pads as needed to maintain optimal performance. Refer to the user manual for detailed maintenance instructions.

We offer a 2 years warranty on all our devices, covering any manufacturing defects. Please contact our customer service team for warranty claims and support.

Our products are available for purchase directly from our website or through authorized medical supply retailers.

If you have any additional questions, please contact our customer support team via email or phone. We’re here to assist you with any inquiries.

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